Privacy Policy

We may collect your name, phone number, email address, destination preferences, travel dates, number of travelers, budget, booking details, payment status, and messages shared through forms, calls, WhatsApp, email, or other communication channels.

For confirmed bookings, we may also collect identity documents, passport details, visa information, age, address, emergency contact details, or other information required to arrange travel services.

We use your information to respond to inquiries, prepare itineraries, confirm bookings, process payments, arrange hotels and transport, provide customer support, send travel updates, and improve our services.

We may also use your contact details to share offers, travel recommendations, service updates, or follow-up messages. You may ask us to stop promotional communication at any time.

We share only the required information with hotels, transport providers, airlines, activity partners, visa consultants, payment processors, and other suppliers needed to complete your booking.

We do not sell your personal information to third parties.

Payments may be handled through banks, payment gateways, UPI, or other authorized payment partners. Trip2Heaven does not intentionally store sensitive card details such as full card numbers, CVV, or payment authentication credentials.

Payment-related information may be retained for accounting, tax, refund, dispute, and compliance purposes.

Our website may use cookies or similar technologies to improve site performance, remember preferences, understand visitor behavior, and support marketing or analytics.

You can manage or disable cookies through your browser settings, but some website features may not work as expected.

We use reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, loss, or disclosure.

No digital platform can guarantee absolute security, so travelers should also avoid sharing sensitive information through unsecured channels.

We retain personal information for as long as needed to provide services, manage bookings, meet legal and tax obligations, resolve disputes, prevent fraud, and maintain business records.

When information is no longer required, we may delete, archive, or anonymize it in accordance with applicable practices.

You may request access, correction, update, or deletion of your personal information, subject to legal, accounting, security, and booking-related requirements.

You may also opt out of promotional messages by contacting us directly.

Our services are intended for travelers and booking decision-makers. Information about minors should be provided only by parents, guardians, or authorized adults for travel booking purposes.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

For privacy questions or requests, contact Trip2Heaven at info@trip2heavens.com or call +91 8319339116.